moving fraud


If we asked you your worst fear about moving to a new home, you might say that you fear the movers breaking something of value, or that something might get lost in the transition. However, one thing that many may not consider is that the company you hired could be a scam company, that will either hold all of your belongings hostage until you fork over a hefty wad of cash, or even worse, will sell all of your possessions. Unfortunately, moving fraud has been on the rise in the last 10 years or so with the number of Internet vendor sites that are able to fake credentials and testimonials on the side. And quite frankly, they give quality-moving companies like Yarnall, a bad name!

So how do you avoid becoming a victim of moving fraud? Here are 5 tips:

  1. Ask for recommendations from friends and family

A reputable moving company will not have a problem generating positive feedback from satisfied customers and some of these customers might even be people you know personally. You can also research a moving company thoroughly online, however keep in mind, web pages are relatively easy to put up and take down and online credentials are just words. Talking to a friend or family member, someone you trust, is the best way to get the names of reputable moving companies.

  1. Investigate

There are some good ways you can obtain helpful information on moving companies. One way is to check on complaints filed with the Better Business Bureau, the Federal Motor Carrier Safety Administration and the American Moving and Storage Association. However, remember it’s reasonable that a good mover will have a few complaints; everyone has a different experience, just make sure to check the number and nature of the complaints.

  1. Get at least three estimates

It’s important to shop around and get at least three estimates, in writing. Take caution in simply accepting the lowest bid, it can be a red flag if one of your three bids is much lower than the others. The cheapest value is not always the most favorable!

  1. Look at the trucks

How a moving company maintains their trucks says a lot about the business and how the company will treat your possessions. A reputable moving company takes care of their trucks, and understands that their state is a reflection of the moving company that owns them. At Yarnall we make sure our trucks are kept in good condition and are thoroughly cleaned before and after every move. Before you hire a moving company, make sure their trucks are clean and well kept!

  1. Avoid upfront charges

Reputable movers typically do not require that you pay for the move upfront unless you are paying with a credit card. If a moving company requires that you pay for services up front, that’s a very big red flag. If you find one that is requesting this, keep shopping!

If you have any questions, comments or would like to learn more about Yarnall Moving and Storage Solutions and our services please contact us.

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